Case Studies
Home / Case Studies
Case Studies
Case Study 1
Our Service Provider role, how we can be of service to you.
Our Professional Consultant network brings years of experiential working knowledge and expertise in Community Engagement, Business Design, and Methodology. Our clients are a distinct and worthy group of people who have regained custodianship of Country and live in rural and remote Australia, through native title, cultural heritage, co-design and co-production. Our Service Provider role is based on place-based solutions wrapped in a community development framework with economic empowerment as the end goal. The federal government refers to the return of our Country as Native title. Our preferred reference is “custodianship of Country” as First Nations people, reflecting our position that sovereignty was never ceded. Our desire is to engage with you, custodians of Country to perform long-term planning to bring about generational change for you and your community.
Research is at the core of our business.
Through engaging Jadee Consulting in our Service Provider role, we walk with and work alongside of you in a co-design and co-production process wrapped in a community development framework. A noteworthy author and expert, Susan Kenny explains Community Development as a holistic approach grounded in principles of empowerment, human rights, inclusion, social justice, self-determination and collective action (Kenny 2007). Community Development is a process where community members are supported by agencies to identify and take collective action on issues which are important to them. Community development empowers community members and creates stronger and more connected communities. A community development program is led by community members at every stage – from deciding on issues to selecting and implementing actions and evaluation.
Community development has a a laser-like focus on the redistribution of power to address the origins of inequality and disadvantage. There is genuine benefit at an individual and community level. People directly involved in community development initiatives gain from increased skills, knowledge, empowerment and self-efficacy including children and families through the experience of enhanced social inclusion and community connectedness. At the community level, community development and empowerment initiatives achieve long-term outcomes of stronger and more cohesive communities, evidenced by changes in civic engagement, social capital, social cohesion and improved health.
Source: Click here
“I alone cannot change the world, but I can cast a stone across the water to create many ripples.” Mother Teresa.
Case Study 2
An accreditation jigsaw puzzle in your business
The steady increase of accreditation standards in Australia started in 2010, when the Rudd/Gillard government agreed to a national accreditation legislation as a result of the Health and Hospital reform commission recommendations. This legislation was the ubiquitous door, opening the floodgates to numerous and different accreditation standards in the Australian business landscape.
For healthcare right now, there are standards for aged care, mental health, primary health care, out of home care, social and emotional wellbeing, dental health, child safety and disability operating in the industry. We assert, this many standards for the various health care problems creates silo approaches to a business’s accreditation system. Applying multiple and different standards in one Aboriginal Community Controlled Health Services (ACCHSs) or Aboriginal Community Controlled Organisations (ACCOs) creates silos to the application of multiple and different accreditation standards. An experience we claim diminishes the very premise of accreditation standards providing quality and safety in boutique ACCO businesses. Furthermore, our experiential knowledge in the application of multiple standards is evidence there is no synchronicity between the standards designed for the business of ACCHSs or ACCOs.
Now in the decade of the 2020s, this marks the second decade of the national accreditation framework in primary, secondary and tertiary health services. Twelve years on (in 2022) and ACCHSs apply up to nine different accreditation standards. We pose this question, how does the application of nine multiple accreditation standards give (1) Quality and (2) Equity for the ACCHS industry? In an industry that can least afford the application of one whole of organisation certification standard. Who in the accreditation industry gains from the mandated application of multiple and different accreditation standards that are imposed on the ACCHS, ACCO industry?
The ACCHS industry can attest to the number of different accreditation standards applied to their business environment. The ACCHS are a boutique industry whose businesses provide holistic wrap around services for their communities. The ACCHS industry is a network of over 154 services across Australia who for the most part apply a minimum of 5 accreditation standards.
For many of you who do remarkable work in the accreditation space know that traversing the multiple and different accreditation standards is not an easy feat.
If you require assistance in how you interpret, and how you translate accreditation standards into your business environment. You landed on the right site. We are here to help and can make the process easier for you. Our team of consultants are well versed in a number of accreditation standards. What sets us apart from the others, we have research at the core of what we do. In addition, relationship building is our main goal. We take the time to know you and your business to determine how your business aligns to the Standards and indicators. If you are a rural or remote ACCHS or ACCO and seeking support with your accreditation journey – send us a message to connect with us! Let us know how many accreditation standards your business applies.
Albert Einstein’s famous line: “Insanity is doing the same thing over and over again and expecting different results.”
Interested in Working with Us?
Jadee Consulting is a collaboration between a network of professional consultants with many years of experience with Indigenous communities.